Insurance
Insurance is a cross-platform mobile app for an insurance agency based in the United States, giving policyholders a single place to view their policies, digital ID cards, payments, claims, and roadside assistance. The team built the app in React Native for iOS and Android, covering the customer journey from finding an account to managing an active policy on the go.
Home dashboard
After signing in, a home screen gathers the main services as quick tiles — ID card, roadside assistance, payments, find an agent, policy, explore products, get a quote, and claims — so policyholders reach any task in a single step.
Technologies
My agent
Each customer sees their assigned agent with a photo and direct contact details. From here they can call, email, or jump to the agent locator to reach the nearest office.
Team
Claims
After an accident, customers can report a new auto claim or request an update on an existing one, with the option to call an agent at any step. The claims flow runs through a secure webview so reporting stays aligned with the agency's back office.
Highlights
The latest release refined how customers pay and view proof of coverage.
- Updated the payments screen flow
- Locked the ID card screen orientation so the card stays readable
Insurance V
The 2.1 release added a wallet-ready ID card and a faster path to paying premiums.
- Insurance identification card as an Apple Wallet pass
- Direct auto payment block for quicker premium payments
- Stability fixes for a smoother Android experience
Insurance IV
The 2.0 release paired a major platform upgrade with a new rewards program and a reworked roadside assistance flow.
- Upgraded to React Native 0.81.4 for the 2.0 version
- Launched the Way cashback program, with benefit redemption and content served from the API
- Reworked the roadside assistance request flow
- Pulled the assistance phone number from the API instead of hard-coding it
- Added a vehicle list and vehicle selection when requesting roadside help
- Refreshed the home screen
Insurance III
This release focused on faster sign-ins, more reliable support, and better insight into how customers use the app.
- Biometric login with Face ID on iOS and fingerprint authentication on Android
- Stronger phone-number validation on the contact form
- In-app messaging so guests and clients receive updates and support inside the app
- Microsoft Clarity integration on iOS for user-behavior insight
- Policy coverage information surfaced on the policy screen
Insurance II
The 2024 rebuild moved the insurance app off Ionic and onto React Native, giving policyholders a single mobile home for ID cards, roadside assistance, policy management, quotes, and bill payments.
- Migrated the full app from Ionic to a shared React Native codebase
- Smoother, faster interface built on native components
- More consistent look and feel across iOS and Android
- Carried the core features through the rewrite without disruption
- Set up a scalable base for adding new features as the product grows